Product Support Specialist

Job Description A leading global e-commerce company is seeking five onsite contractors to support the internal launch of a new safety-focused product. This device monitors and documents the opening and closing of loading dock doors to ensure operational safety and efficiency. Responsibilities: Monitor and troubleshoot issues related to the device, including user errors and hardware/software malfunctions. Perform basic troubleshooting steps such as screen resets and device refreshes. Escalate un…