Product Support Technician

Job Description Job Description The Glyph Product Support Technician independently executes and/or oversees repairs to product returned for warranty service, handles product issues, recovering client data, shipping, and receiving of RMAs and any other duties as requested by management and/or required to maintain operation of the Glyph Service Department. PRODUCT SUPPORT TECHNICIAN PRIMARY RESPONSIBILIITIES - Troubleshoot and repair product returned via RMA. - Recover/restore client data. - Inte…