Product Technical Support Engineer (0067 August 2025)
Roles & Responsibilities
Key Accountabilities:
- Involvement in vehicle navigation and project commissioning, testing, and troubleshooting
- On-site hardware and software troubleshooting
- Work closely with the customer’s engineering team to provide technical consultation and on- and off-site support
- Advise customers/dealers for all warranty issues
- Conduct technical investigation and ensure prompt closure
- Review technical challenges and propose suitable technical solutions
- Liaise with factory central support team to address product support issues
- Provide technical training to dealers/customers
- Provide technical training to internal technical staff
- Any other ad-hoc duties as assigned by superior
Requirements
Education & Experience
- Degree in Electrical / Mechanical / Mechatronic Engineering, or
- Diploma in Engineering field with 10 years of working experience
Skills & Competencies
- At least 1 years of hands-on experience with handling equipment ( forklifts, crane, lifting equipment, rotating equipment, conveyor belts, machinery
- Good knowledge in high voltage systems, engines, transmissions, hydraulics, and electrical systems
- Background in Control Systems and/or Mechatronics or AVG is a plus
- Team player with strong problem-solving skills
- Excellent interpersonal and communication skills
- Must be independent and possess initiative
- Able to work closely with internal stakeholders and provide technical support
- Willingness to travel is required
Benefits
Chan Chee Meng
EA 07C3069
R1110620
As published by workable
First name, Last name, Email, Headline, Phone, Address, Current Residential Area, Photo, Education, Experience, Summary, Resume, Country of Citizenship/ Nationality, Residential Status/ Pass holding in Singapore, Cover letter, Open for relocation to other country, Which locations are you open to work at?, Are you open to work for, Has own transport, Salary Range (Last Drawn), Salary Range (Expected), Notice Period, Certificate (I), Certificate (II), Certificate (III), Additional supporting doc (I), Additional supporting doc (II)
- Are you Singaporean or Singapore PR? If you are foreigner, what is your nationality and what pass are you currently holding in Singapore? written answer
- Degree in Electrical / Mechanical / Mechatronic Engineering, or yes / no
- Diploma in Engineering field with 10 years of working experience yes / no
- Do you have 5 years of hands-on experience with container handling equipment (e.g., Rubber-tyred gantry, Quay cranes, Straddle carriers, Container handlers, Forklifts, Terminal tractors)? yes / no
- Team player with strong problem-solving skills yes / no
- Excellent interpersonal and communication skills yes / no
- Are you Willing to travel for work if required? yes / no
- Do you have experience/knowledge in high voltage/electrical/programming (PLC)?pls elaborate written answer
- 9. Do you have experience in maintenance, troubleshooting and repair ? if yes what type of machinery /vehicles /container handling equipment ? written answer
- What is your notice period? written answer