Production Broadcast and Content - AV Manager

AV Manager
Reporting to: Head of Production Broadcast and Content
Purpose
The AV Manager is responsible for developing, delivering and maintaining the venue‑wide audiovisual strategy to support race day operations, non‑race day events and the broader 365‑day operational ambition. The role oversees all AV systems, production workflows, suppliers and operational outcomes to ensure reliable, high‑quality AV experiences across the course.
Stakeholders
Internal: Executive team, department heads, managers, Board of Directors, and the broader VRC team.
External: VRC members, customers, clients, suppliers, vendors, regulators, and relevant industry networks and associations.
Focus
Strategic AV Leadership

Develop and implement the course‑wide AV strategy, ensuring alignment with operational, commercial and guest‑experience objectives.
Lead the transformation program for on‑course AV, including modernisation of infrastructure, systems and workflows.
Establish standards, policies and long‑term planning for AV capability, lifecycle management and technology upgrades.

Race Day Operations

Manage all race day AV operations and crewing, ensuring seamless delivery of big screen content, public address, presentation systems and operational communications.
Oversee the production and operation of all big screen and on-course internal and temporary screen content, commercial content, entertainment and venue messaging.
Coordinate AV teams, contractors and suppliers to ensure race day readiness and rapid issue resolution.

Non‑Race Day Operations

Manage AV requirements for all non‑race day events, functions, conferences and external hire clients.
Work closely with Delaware North and other venue partners to ensure AV services meet operational and commercial expectations.
Provide technical leadership and support for internal stakeholders, ensuring AV capability is fit‑for‑purpose across all spaces.

Supplier, Contractor and Stakeholder Management

Manage all AV contractors, suppliers and service partners, including performance oversight, contract compliance and delivery standards.
Maintain strong working relationships with internal VRC departments, external clients and commercial partners to support AV delivery across the venue.

Financial Management

Develop, manage and report on the AV budget, including operational expenditure, capital planning and procurement.
Ensure cost‑effective delivery of AV services while maintaining high standards of reliability and performance.

Core Capabilities

Strong technical knowledge of AV systems, broadcast workflows, big screen operations and venue‑wide AV infrastructure.
Proven experience managing AV operations in live event or large‑venue environments.
Supplier and contractor management capability, including negotiation and performance oversight.
Ability to plan and deliver AV transformation projects.
Strong communication and stakeholder engagement skills.

Values

Think VRC: We deliver with one purpose and plan. We’re one VRC team.
Create Joy: We design every experience, for our members, customers and each other, to create joy.
Be Gutsy: We are grounded in our heritage; we’re brave and curious in our pursuit of a bigger future.
F-Learn: We fail but learn, treating setbacks as opportunities for growth.
Care Deeply: We genuinely care about each other: our people, our members, our customers and our community.