Production Control Support (AS 400)
Salary: $38,000 – $42,000 per month
Responsibilities:
1. Production Implementation & Release Support
Support implementation of new application releases into production.
Coordinate with application teams to define batch job requirements and schedules.
Validate readiness of operation manuals and recovery procedures.
Conduct Operations Acceptance Tests (OAT) prior to system enhancement or implementation, reviewing:
Batch processing procedures
Backup procedures
Hardware support & maintenance procedures
Security management procedures
Recovery plans
Control a final review of the implementation to ensure requirements have been met.
2. Operations Monitoring & Batch Job Management
Provide operations guidance for directing and monitoring information systems operations.
Prepare and check job dependency charts before passing on to computer operations for end-of-day execution.
Review daily task lists and job dependency charts to ensure completeness of all jobs and tasks in operations.
Enhance Control-M job design, alerts, and workflows.
3. System Optimization & Continuous Improvement
Drive automation of manual operational tasks.
Deliver run-time improvements: assist in analyzing and correcting batch cycle deficiencies, performing mass changes to batch cycles, and enforcing standards.
Improve failure handling and recovery procedures.
Identify problems and implement system changes and enhancements.
4. Liaison, Incident Handling & Governance
Serve as the primary liaison between site and account for service support.
Provide onsite support for operations problems if necessary.
Provide management and audit reporting for products (e.g., production promotion, scheduling system).
Provide timely feedback to management regarding issues affecting the quality of service to the client.
Requirements:
Diploma or above of graduation with Computer Science subject or related disciplines.
At least 5 years of working experience in a Data Centre operations environment, with at least 3 years specifically supporting AS/400 / IBM environments; banking/financial background is a plus.
Experience with job scheduling tools (Control-M preferred).
Experience in banking or financial systems is preferred.
Strong knowledge of:
AS/400, Linux/Unix commands
Shell scripting (basic troubleshooting)
File transfer (SFTP, MFT)
Solid understanding of:
Batch processing concepts
Job dependency and workflow design
System monitoring tools
Robust knowledge in data centre facility and operations details.
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***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***
All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.