Production Kitchen Manager (8768)

ABOUT GENUINE FOODS

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate.

This is a Monday-Friday schedule!

ABOUT THIS POSITION

The Production Kitchen Manager leads the people and processes that power our DC Commissary — a high-volume, high-accountability kitchen operation supplying schools across the region. This role reports to and works alongside the Regional Director of Operations and in concert with the Genuine Foods management team to build, train, and hold accountable a team that runs a tight, compliant, well-documented kitchen every single day. Success in this role means the commissary passes every inspection, every audit, and every review — and that the people on the floor are trained, certified, and set up to get it right the first time.

ESSENTIAL RESPONSIBILITIES

People & Team Leadership

• Leads, schedules, and develops commissary staff and delivery drivers, building a team that takes ownership of quality and compliance rather than needing to be told.

• Trains staff on recipe execution, food safety protocols, and all Genuine Foods processes; verifies training actually sticks through observation and coaching, not just sign-off.

• Sets the tone for accountability on the floor — corrects issues in the moment, documents recurring problems, and escalates patterns to the Regional Director of Operations before they become compliance risks.

• Builds bench strength by identifying and developing staff who can step up as leads or cover shifts, reducing single points of failure in the kitchen.

Food Safety & Regulatory Compliance

• Owns HACCP plan execution and daily food safety logs for the commissary, including temperature monitoring, cooling logs, and corrective action documentation.

• Maintains ServSafe-certified coverage on every shift and ensures all staff complete required food safety and allergen training on schedule.

• Works with our nutritionist to ensure menu cycles and any changes remain fully compliant with the National School Lunch Program (NSLP), including recipe standardization, correct portioning, and required documentation.

• Maintains inspection-ready records at all times — production records, receiving logs, sanitation checklists — anticipating health department and client audits rather than reacting to them.

• Leads or supports corrective action plans following any health inspection finding, client audit, or internal quality review, with clear documentation of root cause and resolution.

Production & Operations

• Executes a monthly 21-day meal cycle for lunch, breakfast and snack that is high-quality, tastes good, and is financially sustainable.

• Manages food and labor costs for the unit and communicates with the Regional Director of Operations to ensure budgets are met.

• Manages and schedules commissary staff, including delivery drivers and their routes, to ensure on-time, accurate delivery to all sites.

• Places orders for all food and non-food products and serves as lead contact for vendors.

• Tracks orders and counts inventory to monitor actual versus projected costs.

• Constantly communicates with the Regional Director of Operations to ensure the region is running smoothly, staffing is adequate, and any issues — operational or compliance-related — are resolved quickly.

• All other duties as assigned.