Production Manager, Print & POSM

Purpose of the Job
The Production Manager is responsible for all aspects of production, purchasing, and execution of client marketing programs. This person works with client stakeholders, suppliers, internal team members, and external stakeholders to ensure projects are purchased and executed in a way that guarantees quality and competitive pricing while overseeing and executing a high volume of complex projects.
This is will be a Hybrid or On Client Site position based on Greensboro, North Carolina, USA
Key Responsibilities

Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining on updated status of assigned projects

Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices

Execute projects within contract-specified timelines according to budget requirements and quality standards

Build relationships and communication channels with clients to ensure smooth workflow and handoffs

Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget

Execute production efficiently in accordance with the procedures described in business processes

Identify and develop programmatic solutions, which are both beneficial and economical for the client and HH Global

Provide high-quality customer service, communicating to clients with appropriate and relevant status updates

Assist Account Managers in compiling account and project updates for key presentations as directed

Escalate production issues immediately to management

In collaboration with the Strategic Sourcing Team, investigate potential suppliers and make recommendations based on knowledge of manufacturing limitations, supplier facilities, and schedule availability to derive cost efficiencies for projects or campaigns

Engage in a consultative partnership with the client to improve achievement of marketing goals on assigned projects

Ensure goal tracking and achievement of SLAs and KPIs is consistent with client standards and contractual requirements and internal KPIs related to operational efficiency

Manage a wide range of complex and diverse product categories within marketing activation collateral, including 2D print, temporary and semi-permanent POSM, and branded merchandise, ensuring effective delivery across multiple client requirements.

Drive innovation, value-engineering, and optimization strategies in POS materials that deliver savings and increased value to the client

Knowledge, Skills + Experience

3+ years of experience managing the production of marketing collateral across print, POSM, and branded merchandise categories. Additional eStore/inventory experience a plus.

Bachelor’s degree in a related discipline or equivalent work experience

Proven track record of successful purchasing experience in a manufacturing, client, or agency environment

Experience with vendor negotiations and project management

High proficiency with Microsoft Office software, specifically Excel

Demonstrated aptitude in learning new technology for application in a professional environment

Ability to work independently with a drive to continually hit goals and succeed

Client communication and problem-solving experience with a solution-oriented mindset

Experience excelling within fast-paced, high-energy environments

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