Production Service Engineer (W)

1. Service contract implementation, ensure customer’s fulfillment based on contract T&C.
2. Seeking business opportunities/threats in daily operations with customers.
3. Assistance on service contract annual renewal with sales.
4. Production technical expert, internally and externally.
5. Solve complex technical problems by remotely/on-site analyzing data and creating a proactive action plan.
6. Ability/experience to lead or provide guidance and mentoring to less-experienced staff members.