Production Support Analyst

We are seeking a skilled Production Support Analyst to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our trading systems within the global market. This position requires a strong understanding of production support processes and the ability to collaborate effectively with various stakeholders. Key Responsibilities: - Provide production support for trading applications, ensuring high availability and performance. - Collaborate with stakeholders to understand their needs and provide timely solutions to issues. - Monitor system performance and troubleshoot any issues that arise, ensuring minimal disruption to trading activities. - Work closely with development teams to implement fixes and enhancements based on user feedback. - Maintain documentation related to production support processes and system configurations. - Participate in on-call support rotation as needed to address urgent production issues. Required Skills: - Strong experience in production support, particularly in a trading environment. - Proficiency in Python programming for automation and scripting tasks. - Excellent problem-solving skills and the ability to work under pressure. - Strong communication skills to effectively liaise with stakeholders and technical teams. - Familiarity with global market operations and trading systems is a plus. If you are passionate about production support and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.