Production Support
Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market. We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet. That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.
Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as: Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.
This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. We are also proud to be the 1st major fast-moving consumer healthcare company to achieve B Corp certification.
Join us on our mission. Health. In your hands
Job Purpose
- This role reports directly to the APU Operational Manager (Sanofi Vietnam).
- To act as a focal point in supporting production operations by ensuring compliance with Quality, Health-Safety-Environment (HSE) standards, managing change controls, coordinating investigations, and preparing for audits.
- Assisting Operational Manager in other routine topics
Key working relationships:
- INTERNAL: Engineering team, Manufacturing Excellent team, Quality team, Plant supply Chain team, HSE team
- External: third party team, contractor, supplier
Key Accountabilities
1. Quality Compliance
- Coordinate investigations of quality incidents (e.g., deviations, OOS, OOT), using GPS3 tool (structured problem-solving method)
- Follow up CAPA implementation and cooperate with other departments to ensure CAPA closure on time.
- Collaborate with QA to ensure full compliance with GMP and internal quality standards.
2. HSE Compliance
- Ensure production activities comply with internal and external HSE regulations.
- Participating in risk assessments, safety incident investigations, and HSE training for production teams.
- Track and follow up on corrective actions related to HSE findings, HSE CAPA, SRR.
- Coordinate investigations of Safety incidents, using GPS3 tool (structured problem-solving method)
3. Change Control Management
- Act as key person in managing and implementing changes related to processes, equipment, or documentation of the shopfloor routine activities.
- Coordinate with cross-functional teams to ensure timely closure of change control records.
4. Audit Preparation & Compliance
- Coordinate with other departments (Quality, HSE, ….) for audit readiness activities, including documentation review, area inspection, and team preparation.
- Act as a subject matter expert during internal and external audits (e.g., Global Quality/ HSE audit, TGA, EU GMP…….).
- Follow up on audit findings to ensure timely and effective closure.
5. Assist to Operational Manager in other routine topics (scheduling, standards, digital development, people management, and others)
About you
- Education: Bachelor’s degree in Pharmacy, Industrial Management or related field
Experience:
- Minimum 3 years of experience in GMP-regulated manufacturing, preferably in pharmaceuticals.
- Strong knowledge of Quality Systems, HSE standards, and investigation tools.
- Proficient in MS Office; experience with SAP or other manufacturing systems
- Experience in analysis tool (e.g. Power Query, Automate, BI) is a plus
- Good at English is a must.