Production Support Engineeer

Must Have Technical/Functional Skills • API troubleshooting (REST/SOAP). • JSON/XML payload analysis. • SSO technologies. • SQL query and data analysis skills. • Log analysis and troubleshooting. • Microsoft 365 administration basics., splunk etc Roles & Responsibilities • Provide Level 2 support for business-critical applications and integrations. • Troubleshoot and resolve application, workflow, and data-related issues. • Monitor application performance, interfaces, and batch jobs. • Manage i…