Production Support Engineer
Posted
- Provide technical support for equipment installation, relocation, acceptance, upgrades, repairs, and field change orders.
- Troubleshoot test programs, hardware, yield, application, and production equipment issues.
- Recommend solutions to improve equipment performance, utilization, and production yield.
- Manage customer technical requirements and resolve issues promptly.
- Support software licence management for local and global customers.
- Deliver service contract commitments according to required quality standards.
- Collaborate with Service Sales to identify service and solution opportunities.
- Provide technical feedback to the factory for product and performance improvements.
- Support or lead technical projects and factory automation integration.
- Advise customers on equipment efficiency, productivity, and manufacturing improvements.