Production Support Engineer

Our client, a leading multi-strategy hedge fund, is seeking a Production Support Engineer to focus on their equities desk. In this role, you will support PMs and senior traders while maintaining and enhancing the firm's front-, middle-, and back-office equities systems. You will also deliver technical solutions to automate, streamline, and integrate their world-class trading platform.

The ideal candidate will have experience working on an equities investment or trading desk, with a strong understanding of equity products. They will be comfortable operating in production environments, providing support to front-office stakeholders, and possess solid scripting skills in Python and SQL, alongside knowledge of FIX protocols.

Responsibilities:

• Support Equities investment staff who leverage a full stack of applications, including Trading, Position, PnL, Risk, Reporting, Research, and compliance systems.


• Enhance, support, and maintain the firm's Equity front, middle and back-office systems.


• Work as a part of the global Production Engineering team


• Proactively engage with PMs, Traders, and Analysts to resolve issues and identify improvement opportunities.


• Deliver technical solutions to automate, streamline and integrate using Python, PowerShell & SQL.


• Document common support issues, trade flows and procedures on Confluence


• Employ AI based solutions to improve upon operational efficiency.

Requirements:

• 3-5+ years of experience supporting an Equities investment/trading desk within investment banks, hedge funds, asset managers or associated software vendors


• A thorough understanding of Equity products e.g. Cash Equities, Futures, Options. Must be able to discuss details with Portfolio Managers, Traders, Analysts, Operations and Risk Managers.


• Experience supporting Production environments within an ITIL framework and Development environments using agile methodologies.


• Strong troubleshooting and creative problem-solving abilities, including being able to interpret, understand and troubleshoot internally developed systems.


• Experience scripting tools in python and/or PowerShell for support purposes


• SQL experience across various database implementations, including MSSQL