Production Team Leader

Welcome to PuroClean! We're all about speed, integrity, and winning as a team! We don't just talk; we take action. Join us for an a real opportunity where we can beat expectations and make a real impact. Welcome to a dynamic, value-driven team.

Job Summary: As a Production Team Leader, you will play a crucial role in overseeing and coordinating various aspects of our production operations, primarily focusing on customer communications, claim documentation, program compliance, vehicle inspections, and project management. This role requires a strong ability to manage multiple tasks, lead a team, and ensure the successful execution of projects. Production Team Leader is a working role, you will also be performing demolition work, specialty cleaning, placing and managing specialty equipment and directing on-site technicians and employees.

Key Responsibilities:

In addition to demolition, specialty cleaning, equipment management and directing site labor, you will be performing most of the following activities.

1. Customer Communications:

- Maintain clear and effective communication with customers regarding project status, timelines, and any issues that may arise.

- Address customer inquiries, concerns, and feedback promptly and professionally.

2. Claim Documentation:

- Collect and maintain accurate documentation related to insurance claims and project expenses.

- Ensure all necessary paperwork is properly filed and up to date.

3. Program Compliance:

- Ensure adherence to all relevant industry and company regulations and standards.

- Keep up to date with industry changes and incorporate them into the production process as needed.

4. Vehicle Inspections:

- Oversee vehicle inspections to ensure they are safe and in optimal working condition.

- Schedule and coordinate maintenance and repairs when necessary.

5. Load and Prepare Production Vehicle:

- Supervise the loading and preparation of production vehicles with equipment, materials, and tools.

- Ensure that all necessary items are on hand for each project.

6. Organize and Order Subcontractors:

- Coordinate subcontractor activities and schedules for various projects.

- Place orders for subcontracted services and materials as required.

7. Project Management:

- Lead and manage the production team to ensure projects are completed on time and within budget.

- Monitor project progress, resolve issues, and provide guidance to team members.

8. Create Estimates for Self-Paid Jobs:

- Prepare accurate estimates for self-paid projects, considering labor, materials, and other related costs.

- Present estimates to customers for approval.

9. Discuss Coverage and Scope with Adjusters:

- Collaborate with insurance adjusters to clarify project scope and coverage.

- Address any discrepancies or issues to ensure accurate claims processing.

10. Equipment Rental for Specialty Projects:

- Arrange for the rental of specialized equipment required for specific projects.

- Ensure the safe and proper use of rented equipment.

11. Update Job Files:

- Maintain organized and up-to-date job files, including project plans, permits, and other relevant documents.

- Archive completed project files in accordance with company policies.

12. After-Hours Rotation:

- Participate in after-hours on-call rotation for emergency response and support.

- Be available to address urgent issues or incidents as they arise.

13. Photograph and Document Damaged Areas:

- Document damaged areas and the progress of repairs through photographs and written reports.

- Use this documentation for project records and insurance claims.

Qualifications:

- Previous experience in a leadership role within the production or construction industry.

- Strong knowledge of insurance claims processes and documentation (prior experience is an advantage but not mandatory).

- Excellent communication and customer service skills.

- Proficiency in project management and organizational skills.

- Ability to multitask and prioritize tasks effectively.

- Knowledge of industry regulations and compliance requirements.

- Strong problem-solving skills and attention to detail.

- Availability for after-hours rotation as needed.

- Valid driver's license.

How to Apply:

If you are a highly motivated individual with the necessary skills and experience, we encourage you to apply by submitting your resume and a cover letter detailing your qualifications and relevant experience. Please send your application to purocleanproservices@puroclean.com.

Job Type: Full-time

Salary: $22.00 - $28.00 per hour plus multiple bonus and commission opportunities.

Expected hours: 32 – 60 per week

Benefits:

Schedule: