Professional Services Consultant (German-Speaking)
You will be the linchpin between our innovative technology and the financial aspirations of our esteemed clients. Your role transcends mere implementation; you will be a digital architect and a trusted advisor, carefully customizing solutions that enhance treasury operations to higher levels of efficiency. You will lead deep-dive discovery sessions, design the optimal configuration of the treasury suite, act as a subject matter expert guiding clients through best practices, hands-on configure the platform, facilitate training sessions, and collaborate cross-functionally to shape the product roadmap.
Responsibilities
- Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements
- Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury's suite to meet specific client goals
- Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes
- Take a hands-on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision
- Facilitate high-impact training sessions that empower users and ensure the client realizes maximum ROI from the solutions
- Partner with Sales, Product, and Engineering teams to provide client feedback and influence the future of the product roadmap
Requirements
- 3+ years of experience in client-facing solution consulting or software implementations, particularly in ERP or SaaS
- A consultative approach, challenging the status quo and leading clients toward improved outcomes
- Technical competence, with an understanding of complex software ecosystems and data flow between treasury systems, banks, and ERPs
- Outstanding communication skills, translating technical jargon into accessible financial concepts
- Expertise in treasury domains such as cash management, payments, risk, or hedge accounting
- Financial proficiency, with experience in Corporate Treasury, Accounting, or Finance, and comfort discussing cash flow, debt, and financial risk
- Proficiency in both English and German is required, with other languages considered a plus
Benefits
- Professional development budget
- Flexible in-office collaboration schedule (10+ days a month)
- Bi-weekly all-company meeting with Leadership Team
- Team offsites, team bonding activities, happy hours
- Competitive bonuses and equity
- Health, retirement, family forming, and family support benefits
- Employee giving match
- Mobile phone stipend
- R&R days
- Wellness reimbursement and onsite & virtual programming
- Generous vacation policy
- Parental leave policies and family planning benefits
- Catered lunches and fully-stocked kitchens