Professional Services Consultant

Responsibility:

• Provide Supply Chain IT Solutions to Buyers, Suppliers, Logistics, and Retail customers

• Business analysis and participate in customers’ meetings to collect user requirements and prepare documentation

• Perform financial analysis and establish dashboards and reports from a costing perspective and some trade finance

• Communicate and coordinate between business users and technical teams

• Conduct solution testing, provide user training and implement the solutions onsite or remotely

• Provide customer support and trouble-shooting through phone and email

• Manage customer accounts and maintain customer information

• Provide suggestions to improve the solutions and products

Requirements:

• 2 - 4 years working experience

• Preferably major in Supply Chain Management (SCM) and Computer Science

• Accounting knowledge is an added advantage

• Looking for problem solvers to be able work independently and professional

• Able to establish and build good customer relationships

• Able to work under pressure and communicate efficiently in a fast paced environment

• Excellent command of spoken and written Cantonese, English & Mandarin