Professional Services Engineer – Cloud and Network Security

Salary: RM 10,000 – RM 13,000 per month

Professional Services Engineer – Cloud and Network Security

Location: Kuala Lumpur, Malaysia

Work Mode: Hybrid

Employment type: Permanent

Experience Level: 5–8 years
Language : Mandarin (Mandatory)

Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.

Our client is a global technology services and digital engineering organization with multi-billion-dollar revenue and operations across numerous countries worldwide. With a workforce of over 20,000 professionals, they deliver innovative solutions in cloud, data, AI, and enterprise modernization to leading enterprises across industries.

We are seeking an experienced Professional Services Engineer – Cloud and Network Security to design, implement, and optimise cloud-based security solutions for enterprise customers, focusing on Netskope and/or Zscaler platforms.

Responsibilities

- Design, implement, and configure Netskope and/or Zscaler security solutions for enterprise customers.

- Deliver customer implementations covering SSE/SASE, Zero Trust, Secure Web Gateway, and private application access.

- Support migrations from legacy proxy, VPN, or security solutions to cloud-based platforms.

- Conduct requirements gathering, technical workshops, and solution design discussions with customer security and network teams.

- Configure and troubleshoot security policies, traffic steering, authentication, access controls, and security policies.

- Integrate solutions with enterprise technologies such as SSO, IdP, SIEM, MDM, and firewalls.

- Troubleshoot complex network and security issues involving routing, DNS, proxies, SSL/TLS, VPN, and application connectivity.

- Perform solution testing, validation, and production readiness assessments.

- Develop implementation plans, low-level designs, configuration documentation, runbooks, and knowledge-transfer materials.

- Work closely with customer architects, security teams, network teams, and internal engineering/support teams.

- Provide post-implementation optimisation and technical guidance to improve the customer's overall security posture.

Requirements

Must-have:

- Diploma or higher in a related discipline.

- 5–8 years of relevant experience in network security roles.

- Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available.

- Strong hands-on implementation experience with at least one of the following: Netskope cloud security/SSE platform or Zscaler ZIA/ZPA.

- Experience configuring security policies, user access, traffic steering, and authentication.

- Understanding of SASE/SSE and Zero Trust architecture.

- Strong understanding of TCP/IP, DNS, HTTP/HTTPS, routing, and network architecture.

- Experience with proxies/secure web gateways, next-generation firewalls, SSL/IPSec, VPN technologies, SSO/identity integration, DLP, SIEM, and security monitoring.

- Strong customer-facing communication and presentation skills.

- Ability to translate customer security requirements into implementable technical solutions.

Nice-to-have:

- Hands-on experience across both Netskope and Zscaler.

- Migration experience from traditional proxy/VPN platforms to cloud-based SSE/SASE solutions.

- Experience with enterprise identity providers and SSO.

- Knowledge of Cloud APIs and endpoint/MDM technologies.

- Basic scripting/automation knowledge using Python or similar languages.

- Exposure to regulatory/security frameworks such as PCI, PII, and SOX.

- Experience working with large enterprise customers.

- Relevant Netskope or Zscaler certifications.

- Ability to independently lead technical workshops and implementation activities.

- Strong troubleshooting and analytical skills.

- Strong documentation and knowledge-transfer skills.

- Comfortable working with customer architects, security teams, and senior technical stakeholders.

Why Join Us

- Join a dynamic team working on cutting-edge cloud and network security projects for leading enterprise clients.

- Opportunity to develop expertise with industry-leading technologies and collaborate with top professionals.

- Make a significant impact on customers' security postures.

- Supportive environment that values innovation, continuous learning, and professional growth.