Program Administrative Support, NAST ACES

NAST (North America Surface Transportation) ACES (Amazon Customer Excellence System) is seeking a highly skilled and motivated Program Administrator to assist in supporting ACES teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within NAST ACES and drive standardization of workflows. We are looking for people who are able to work autonomously in an ambiguous environment that are passionate about data and writing. The ACES Program Administrator will drive alignment across transportation stakeholder groups connecting to NAST. The right candidate will deep dive complex problems, is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting. The candidate should also have strong analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and work with stakeholders to execute it with strong results.


Key job responsibilities
• Managing the successful completion of key deliverables throughout project life cycle for ACES
• Consistently reviewing existing projects to identify gaps, streamline and improve results
• Monitor and track intake reporting to communicate tasks to internal and external stakeholders
• Manage multiple work streams simultaneously across both internal and external stakeholder groups
• Identify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasks