Program Aide, Roundtable Senior Center (53458)
Summary
Provide front-desk support and administrative assistance at a senior community center, greeting visitors, managing records, and handling basic office tasks using Microsoft Office Suite.
Schedule: Monday through Friday 11am-7pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure a professional and welcoming atmosphere in reception area
- Greet all members and visitors and notify appropriate staff of visitor as needed
- Answer incoming phone calls and direct calls to appropriate personnel
- Assist in collecting daily meal contributions from members and guests
- Keep daily log for members and visitors
- Enter participant data into funding source database
- Receive and sort packages and other correspondence
- Other related duties as required by the Director
COMPETENCIES
- Some knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
- Proficient with Microsoft Office Suite required, with ability to learn data base maintenance
- Team player
- Detail oriented
- Good communication skills
- Ability to work independently
- Commitment to organizations mission, vision and values
- Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
- Have a commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)
EDUCATION EXPERIENCE
- High School graduate or equivalent and 1 year experience in a community senior center or customer service related experience