Program Analyst (Informatics)

The Program Analyst (Health Informatics) position is located at the medical centers within the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of this role is to enhance the quality, efficiency, and effectiveness of health care by integrating clinical and information processes essential for the successful adoption and use of new technologies throughout the VHA.

DUTIES: Contributes to the development of products used for data-driven decision making and process improvement activities for the better provision of patient care by clinical and business staff. Develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL), SQL Server Reporting Services (SSRS) from the VA Corporate Data Warehouse (CDW). Uses Power BI and Power Apps to create highly functional user interfaces for data analytics products and provides training on these software applications. Participates on multi-disciplinary teams that aim to improve patient care, acting as the subject matter expert on developing informatics tools for staff use and facilitating end-user input. Collaborates with clinical staff to gain a functional understanding of clinical processes that allows for optimization of data analytics products. Uses communication, education, and leadership to support comprehension of and adaptation to strategic goals. Liaises with the Office of Information and Technology (OIT) to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans. Applies statistical (quantitative information derived mathematically), visualization (representation of data via a chart or other image), inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support, with a future goal of incorporating machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes). Participates in actions to evaluate, test, and report on errors found when working with systems and applications. Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Possible Ad-Hoc. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Functional Statement #:99398-S/99399-S

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.