Program Analyst

This position reports to the HSS, Supervisory Facility Systems Redesign Coordinator at CVV AMC. As the Systems Redesign Specialist, the incumbent is expected to participate in and facilitate transformative quality, safety, effectiveness, and efficiency improvement efforts; act as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Participates in and facilitates transformative quality safety, effectiveness, and efficiency improvement efforts. Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. Facilitates, coaches, and trains audiences at all levels of the organization throughout the lifecycle of a performance improvement project. The incumbent will demonstrate creativity and flexibility in using standard Systems Redesign improvement methodologies with existing organizational cultural transformation efforts. Conducts extensive work in analyzing data and conducting background research on the issue. Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level. Creates designs of experiments that align to project goals and team-developed solutions. Serves as primary facilitator providing instruction to others on Lean, Lean Six Sigma, Systems Redesign, or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring. Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors, and other staff. Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and organizational productivity. Work Schedule: Monday - Friday , 8:00 am - 4:30 pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD11266A and PD11265A Relocation/Recruitment Incentives: Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is mostly sedentary but may involve some physical exertion such as long periods of standing/sitting, walking, lifting heavy objects, and bending or stooping. Work is performed in an office or clinic setting, yet there is exposure to communicable disease; physical and verbal abuse form disturbed patients and distraught visitors, family members, and employees. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.