Program Analyst

The position is located in the VHA Office of Finance's Revenue Operations (RO), eBusiness Solutions division. Through the VHA Chief Financial Officer (CFO), VHA's Office of Finance serves in a mission critical role as the principal financial advisor to the Under Secretary for Health (USH). The office has an overarching responsibility for VHA budget development and allocation; monitors the execution of funds to networks; guides and oversees financial management and accounting operations.

Maintains a customer-oriented culture that enhances project team and stakeholder satisfaction, awareness, and overall success. Identify, prioritize and develop solutions to issues encountered by analyzing the sources of delays or changes in objectives and tasks/requirements to determine their effects on products or other work efforts. Interprets guidelines to include policies and implementing instructions, for use in the development of assigned products as part of project teams and cross-functional work-groups. Conducts analysis for developing and ensuring the success of short-term products and long term/ multi-year projects that lead to product implementation to ensure Revenue Operations is serving is business customers in the most efficient and effective manner. Supports the end-to-end tracing of requirements through User Acceptance Testing (UAT) to confirm that delivered functionality meets business and operational needs and all requirements are collaboratively developed with process stakeholders and subject-matter experts to maintain accuracy, alignment, and shared ownership. Coordinates and helps to manage user acceptance testing, to verify that business requirements represents the business intent. Works with stakeholders, focus groups, and end-users to analyze, evaluate, develop, and communicate operational requirements using approved analytical, documentation, and proposal methodologies. Effectively problem-solves while working to gain domain expertise across systems, applications, and programs. Determines the most effective methods for communicating and presenting written analyses that inform and support Revenue Operations' strategic and tactical decision-making in alignment with the VHA mission. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday; 40 hours per week; Tour of duty to be set upon selection Compressed/Flexible: Not authorized Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD61080A and PD61081A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.