Program and Site Manager
Program and Site Manager
Prime Response, Inc. (PRI) is seeking an experienced Program / Site Manager to lead operations supporting a federal customer at Edwards Air Force Base, California. This is a high-visibility leadership role responsible for overseeing personnel, customer relationships, operational performance, compliance, quality, and day-to-day execution across a diverse logistics and support services environment.
We are looking for a leader who excels at building trust, solving problems, communicating effectively with customers, and bringing teams together to accomplish mission objectives.
What You'll Do
- Serve as the primary on-site manager and customer-facing representative.
- Build and maintain strong relationships with government customers, stakeholders, and team members.
- Lead, mentor, coach, and develop a workforce in a fast-paced operational environment.
- Establish priorities, manage competing demands, and ensure commitments are met.
- Promote a culture of accountability, professionalism, teamwork, and customer service.
- Communicate clearly and confidently with customers, employees, and senior leadership.
- Identify issues early, coordinate solutions, and drive actions through closure.
- Oversee staffing, performance, training, scheduling, quality, and operational readiness.
- Monitor metrics, reporting, compliance requirements, and process improvement initiatives.
- Ensure services are delivered safely, professionally, and in accordance with contract requirements.
We're Looking For Someone Who
- Is a confident and professional communicator.
- Can build credibility and strong customer relationships.
- Leads by example and inspires team performance.
- Thrives in a dynamic environment with multiple priorities.
- Demonstrates sound judgment, initiative, and follow-through.
- Is comfortable making decisions, solving problems, and navigating complex situations.
- Values accountability, operational excellence, and customer satisfaction.
- Has a track record of successfully leading people, programs, projects, or operations.
Requirements
Preferred Experience
- Program, project, site, operations, or logistics management experience.
- Experience supporting federal, military, aerospace, or government organizations.
- Experience leading large teams and managing customer-facing operations.
- Experience with contract performance, workforce management, quality control, and operational oversight.
- Experience in logistics, supply chain, warehouse, transportation, fleet, property, materials management, or related operational disciplines.
- Experience developing and improving processes, SOPs, training programs, and performance metrics.
Qualifications
- Bachelor's degree in Business, Supply Chain, Logistics, or a related field, or 15 years of equivalent professional experience.
- Significant experience in program, operations, logistics, or contract management.
- Strong leadership, communication, customer service, and organizational skills.
- Ability to manage personnel, schedules, resources, and operational priorities.
- Ability to obtain and maintain a Secret Security Clearance, if required.
- Proficiency with Microsoft Office and standard business systems.
Benefits
Why Join PRI?
At PRI, we believe great programs are built by great people. We are looking for leaders who can create positive customer relationships, motivate teams, improve processes, and deliver outstanding results. If you enjoy leading people, solving problems, and making a direct impact on mission success, we'd like to hear from you.