Program Assistant - Domestic Violence Programs
Summary
Provides administrative support for domestic violence programs, including client intake, record-keeping, and compliance with confidentiality protocols.
POSITION REQUIREMENTS, EDUCATION & ESSENTIAL SKILLS:
- Responsible for administrative tasks including monitoring records for required documentation, collecting documents from clients and filing records accordingly.
- Greets clients and visitors and logs them into the system, and then directs them to the appropriate party.
- Assists with clerical duties related to the program including payroll information, scheduling, and other reports as assigned.
- Understands and follows the agency and funding source guidelines and protocols including HIPAA and Confidentiality.
- Perform other tasks as assigned by the Director, Homeless Programs
REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE:
- Bachelors’ Degree
- At least three (3) years’ experience as an Administrative Assistant preferably working with abused families or women with special needs.
- Experience with data entry
- Excellent interpersonal and communication skills
- Organized and detailed
- Ability to work independently, takes initiative, and works well as a team member
- Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
- Familiarity with DHS regulations a plus but not required.