Program Assistant, Monterey Family Finding

At Wayfinder Family Services, we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.

Program and Role Summary

Wayfinder’s Family Finding program searches exhaustively for relatives or people close to children in foster care so they can establish supportive connections. Family finding specialists contact relatives to see if they are interested in phone calls or visits with children in care. Family may not know how to search for the child or even that the child is in foster care. Our specialists coordinate contacts for children and these relatives to build trust and connections so the youth will have a network of caring adults to rely on when they leave foster care.

The primary focus on the Program Assistant is to provide administrative support to the program and be responsible for record management services focusing primarily on data entry and maintenance, preparing data for reports, and creating and updating relative contact logs and family builds. This position provides various administrative, and staff support services at the program level.

The hourly wage range for this role is $21.00 - $24.00. This position offers a $1/hour bilingual differential for candidates who meet bilingual requirements.

This is a part-time position budgeted for 24-29 hours/week.

Primary Responsibilities:

• Greets visitors, takes telephone calls, and refers visitors and callers to appropriate staff or offices.
• Provides general information concerning the organization's rules, procedures, policies, and philosophy.
• Support the office administrative team with tasks as needed to ensure the smooth operation of the office, including but not limited to ordering supplies, operating a variety of standard office machinery, and maintaining inventory of office supplies, books, food, and beverages.
• Updates and maintains client information in the required database(s).
• Accounts for various documents for tracking purposes, telephone inquiries, training events, purchasing/returns, and generates reports as necessary.
• Takes initial phone inquiries from clients, referral sources, or program partners.
• Other duties as outlined in the position description.