Program Assistant - VP of Programs

Hourly Range: $27.09 - $29.80 per hour

FLSA Status: Non-exempt

Schedule: Full-time; Monday - Friday, 8:00 AM - 4:00PM

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

We offer an extensive Benefits package! Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Altus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer – paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

Job Summary

The Program Assistant is responsible for providing comprehensive administrative and project management support to the Vice President of Programs & Services. The Program Assistant position is a dynamic role that supports all guest facing work we do at St. Francis House and works directly with the VP and closely with the Program Leaders that oversee the Behavioral Health, Day Shelter, Housing, and Workforce Development Departments. The Programs Assistant will have the opportunity to facilitate the work of stabilizing homeless and vulnerable individuals by helping to organize, coordinate, communicate, and project manage a wide range of activities in collaboration with a multidisciplinary team of service providers and professionals in the field both internally and externally.

Essential Duties/Responsibilities

• Organizes and tracks projects related to programs and services on behalf of the VP and leadership team.
• Manages communications and scheduling for the Vice President of Programs and Services in a proactive and timely way.
• Coordinates meetings and events including inviting attendees, booking rooms, ensuring that materials are prepared and distributed, IT-related needs are addressed, and food is ordered, set and cleaned up.
• Coordinates monthly reporting on department outcome measures and goals.
• Supports in reconciling purchases and expense reporting ensuring that all expenses are within relevant budget parameters for programs and services.
• Research resources and public health information to support guests facing work.
• Supports special projects needed across all programs and services to ensure tasks are completed, tracked, and updates are given to the VP and Program Leadership staff.
• Builds and maintains positive relationships across the agency and with external stakeholders by being engaging, respectful, reliable, and responsive. Represents the VP and any projects positively and authentically.
• Accompanies and/or represents the VP at internal or external meetings. Takes thorough and organized notes and distributes them in a timely way.
• Adheres to agency code of conduct.
• Performs other duties as assigned.