Program Coordinator, CET Florence
Summary
Coordinates study-abroad programs in Florence, managing logistics, student support, and excursions while collaborating with staff and local partners.
Department: CET Programs
Status: Full-time, 1-year contract
Work Location: Florence, Italy
Supervisor: Resident Director, CET Florence
Target Start Date: Fall 2026
____________________________________________________________________________________________________________
Salary & Benefits
This position is hired in Italy by Italica Academy srl, the partner organization of CET Academic Programs (CET) and Academic Travel Abroad, Inc. (ATA). Established in 1998, Italica Academy specializes in operating educational programs in Italy. CET and Italica Academy have worked together to operate study abroad programs in Italy since 2001.
If you’re hired, this is what we’ll offer you with a few of our benefit highlights:
- Salary range: €21.000 – €25.000 net per year; offered salary is commensurate with experience
- 26 days of Personal Time Off, 12 holidays, all fully paid
- 5 months of paid parental leave (any parent, for birth or adoption)
- Annual insurance for work-related injuries
Summary
The Program Coordinator reports to and works in close collaboration with the Resident Director to plan and execute the CET Florence program. The Program Coordinator also leads short-term custom programs which typically operate between May and July. The Program Coordinator may be asked to lead a custom program based outside of Florence.
Attributes of the ideal candidate are flexibility, dedication, and enthusiasm for working with students and for the field of international education. Candidates are advised that this is a time-consuming, challenging position. CET is looking for a candidate willing to commit to a 1-year contract, with the possibility of a contract extension thereafter, based on performance and organizational staffing needs.
What you’ll do…
Program Coordinator responsibilities include but are not limited to the following:
Program Operations & Implementation, Policies and Procedures
- Manage the student volunteering program and coordinate with organizations in Florence
- Assist in arranging engaging extra-curricular activities and excursions
- Attend student activities and excursions, including during evenings and weekends when necessary
- Assist in planning and execution of short-term custom programs in Italy, distinct from CET Florence program
- Adhere closely to CET policies and procedures
- Coordinate student arrivals
- Coordinate permesso di soggiorno process
- Adhere to program budget and accurately record expenses
Student Advising and Support
- Contribute to program orientation and serve as an ongoing linguistic and cultural resource
- Maintain high level of visibility and accessibility to students, via regular office hours, communication, and a welcoming demeanor
- Regularly review and update student resources
- Respond to emergencies and incidents, managing messaging and communication while collaborating with on-site and US-based staff
- Be on call 24 hours a day, 7 days a week for emergencies on a rotating basis
- Represent student needs to CET and home institutions
Collaborating with Academic Staff
- Collaborate with Academic staff on student issues that are both academic and personal in nature
Communicating with Headquarters
- Maintain close communication with headquarters regarding any student, partner, or staff issues that arise
- Utilize Salesforce to review student reports and file detailed incident reports
- Offer effective responses to issues identified in program evaluations