PROGRAM COORDINATOR
Summary
The Program Coordinator provides case management for transitioning service members in Endeavors' Transition Support Program (Onward Ops): assessing needs, connecting participants to VA and community resources, conducting C-SSRS suicide-risk screenings, developing safety plans, and documenting follow-up. It is a social-services case management role rather than a technical one.
JOB PURPOSE:
The Program Coordinator will work within the Endeavors Transition Support Program (TSP) with the primary responsibility of providing case management support to transitioning service members enrolled in Onward Ops.
The Program Coordinator will establish and maintain supportive relationships with participants, assess individual needs, identify and locate appropriate community and VA resources, and facilitate connections to services that support successful transitions. Responsibilities will include conducting Columbia-Suicide Severity Rating Scale (C-SSRS) screenings, developing safety plans when indicated, providing ongoing follow-up and support, documenting participant progress, and coordinating referrals to behavioral health, wellness, and other community resources.
The Program Coordinator will monitor participant engagement, identify barriers to accessing services, and collaborate with program partners to ensure participants receive timely and appropriate support.