Program Coordinator II - CES

FLSA Status: Exempt – Administrative

Job Mission:

Coordinate assigned Weatherization Assistance Program services to maximize production and provide seamless progression of weatherization tasks to maximize successful job completion.

Performance Standards:

1. Coordinate and monitor daily weatherization job production through closeout while exercising discretion and good independent judgment on resolving problems and coming up with creative solutions to new and old problems.

2. Create, route, correct and reconcile weatherization invoices and rebates for payment reimbursement.

3. Collaborate with shell contractors and clients to build relationships, increase production and ensure both client and contractor satisfaction.

4. Monitor and assess data within various WAP electronic platforms to track jobs, track client/contractor communication, run reports and document job progress.

5. Assist with multiple program monitoring, contracted service procurement and contract renewal process.

6. Manage pool of volunteers/interns and/or temporary employees to provide coverage of WAP voicemail folder, schedule energy audit/walk through appointments, and WAP phone system. Program Coordinator II shall have hiring, firing and disciplining responsibilities in concert with the Assistant Director-WAP.

7. Carry out all other duties as assigned by supervisor

Qualifications:

1. Associate’s Degree in health/human services or related field, or 3 years of experience coordinating and/or service delivering of weatherization or energy reduction services to at-risk individuals. Bachelor’s degree preferred.

2. Two (2) years of experience in human services required.

3. One (1) year of experience with program coordination, weatherization, energy reduction and/or contractor/client coordination preferred.

4. Two (2) years of experience with Microsoft excel spreadsheets and in Microsoft office applications required; knowledge of Office 365 preferred.

5. Bilingual in English and Spanish preferred.

6. Valid Michigan driver’s license, state ID or governmental ID and access to reliable transportation to be used for job related travel are required.

Physical Job Description:

1. Sit: 5 hours- writing, working at desk, attending meetings
2. Stand: 1 hour- speaking at meetings and events
3. Walk: 1 hour- interacting w/ staff & contractors, walking to different rooms of building
4. Bend/Stoop: 1 hour- picking up materials for meeting and office supplies
5. Movements:
   1. Reach Above- reach for files, books, binders & supplies
   2. Crouch- reaching files in low cabinets
   3. Climb-stairs
   4. Shoulder Level- reaching for files, books, binders & supplies
   5. Kneel- to reach for files, books, binders & supplies
   6. Pushing- pushing carts with supplies
   7. Weight Carried: 11-25 lbs.- files, books supplies
   8. Weight Lifted: 11-25 ilbs.- files, books, supplies