Program Coordinator II

The Department of Developmental Services (DDS) is committed to providing individualized, comprehensive supports and services to children and youth participating in the Department of Elementary and Secondary Education (DESE)/DDS Residential Prevention Program. Under the direction and oversight of the Family Supports Director, the Program Coordinator II will provide regional coordination, case management, and program expertise to support children, youth, and their families in maintaining successful placements in the home and community.

The DESE/DDS Program Coordinator II plays a critical role in supporting the continued growth and implementation of this statewide initiative. The program is designed to provide children and youth with individualized supports that complement their educational programming and Individualized Education Programs (IEPs), while strengthening the capacity of families to meet their child’s needs at home. Through coordinated, wraparound services and active case management, the Program Coordinator II will help support the Department’s efforts to prevent or defer the need for more restrictive and costly out-of-home placements.

Duties and Responsibilities (these duties are a general summary and not all inclusive)\:

The Program Coordinator II will be regionally based and will work under the oversight of the Family Supports Director to\:

• Coordinate the evaluation, assessment, service planning, and development of individualized supports for new DESE/DDS program participants.
• Provide ongoing case management and coordination of services to ensure that children, youth, and families receive appropriate and timely supports.
• Collaborate with families, DDS staff, schools, educational personnel, and approved DESE/DDS service providers to develop and maintain effective wraparound supports in the family home and community.
• Work closely with approved DESE/DDS providers throughout the assigned region to coordinate services, address barriers, and promote continuity of care.
• Support the Department’s efforts to enroll eligible participants in the DESE/DDS self-direction program and provide ongoing assistance with self-direction processes and portal-related issues.
• Monitor participant services, budgets, and supports to ensure alignment with individualized plans and program requirements.
• Provide problem-solving and technical assistance to families, providers, and other stakeholders as needed.
• Maintain regular communication and follow-up with participants and their support networks to assess service effectiveness and address emerging needs.
• Participate in ongoing monitoring, review, and adjustment of services to ensure that supports remain responsive to the child/youth and family’s needs.
• Develop and maintain a strong working knowledge of DESE/DDS program requirements, self-direction, budgeting and fiscal oversight, service coordination, and available community-based resources.
• Contribute to the continued development and successful implementation of the DESE/DDS Residential Prevention Program across the region.

• Assist with identification of community resources that are relevant to children and families and disseminate to Area Office and provider agencies.

• Participate in Regional and statewide outreach efforts to DDS staff, community organizations, families, schools, other state agencies.

• Support the Regional Family Support Director and Community Systems team in projects such as RFR reviews,transition resource fairs, community outreach presentations

Please Note\:

This position is located in Springfield, MA

Schedule\: 9\:00am - 5\:00pm

Days Off\: Sunday/Saturday

Flexibility required to meet the needs of the program/area office.

About the Department of Developmental Services\:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit\: www.mass.gov/dds

Pre-Hire Process\:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

· Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes\:

· Disabled Persons Protection Commission (DPPC) Abuse Registry Search\: https\://www.mass.gov/info-details/dppc-abuser-registry

· Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http\://www.mass.gov/hhs/cori

· National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https\://www.mass.gov/lists/dds-fingerprint-background-checks

​​​​​​​ADA Reasonable Accommodation\:

If you require a reasonable accommodation with the application/interview process, please contact us at\: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.