Program Coordinator

Program Coordinators connect NIYO with parents and students by independently generating prospects, explaining NIYO programs, maintaining follow-up, supporting registration, and completing successful onboarding.

Roles and Responsibilities:
- Generate parent and student prospects independently through personal networks, referrals, social media, local outreach, field activity, and digital channels.
- Contact prospective families to understand student class, interests, and needs.
- Explain NIYO Explorer, NIYO Innovator, and NIYO Fellowship programs accurately.
- Guide families on program fees, learning experiences, and registration processes.
- Maintain professional and regular follow-up with interested parents and students.
- Support registration and complete successful onboarding.
- Update prospect, follow-up, and onboarding activity in NIYO Work OS.
- Attend training, team meetings, and product updates.

Program Coordinator Sales Journey:
- Identify parents and students who may benefit from a NIYO program.
- Begin a conversation and understand student needs.
- Explain the appropriate NIYO program and its value.
- Answer questions and maintain structured follow-up.

Sales Pipeline Focus:
- Generate fresh prospects regularly.
- Track contacted, interested, follow-up, and registration-ready families.
- Maintain consistent follow-up instead of relying on one-time conversations.
- Use referrals and local networks to expand reach.
- Keep NIYO Work OS updated for visibility and target tracking.

Incentive Structure:
- Incentives begin after achieving at least 30 successful onboardings in the applicable month.
- Incentive rates per onboarding range from ₹60 to ₹150 based on the final verified number of successful onboardings for the month.
- Incentives are separate from fixed salary and are calculated based on valid onboarding completions recorded in NIYO Work OS.

Location: Remote - India

Skills required for this job:

• Customer Relations
• Lead generation
• Sales