Program Coordinator- Pediatric Surgery CHOR- Days
Summary
Administrative coordinator for pediatric surgery managing patient scheduling, referrals, in-basket messages, and clinic coordination using EPIC in a hospital setting.
Program Coordinator Duties general include:
Handling all incoming and outgoing patient calls as our own call center including but not limited to scheduling appointments, rescheduling, referrals, directing community consults, coordinating complex care cases
In-basket management for all Ped Surg clinics, which include 7 total in-baskets equaling 3016 messages handled by 2 PARs in the past 12 months when calculated via EPIC.
Manage relevant workqueues for pediatric surgery
Sending 7-day and 3-day patient reminders for our upcoming appointments
Coordinating schedule changes and template changes for our physicians in EPIC including opening and closing clinics as needed and rescheduling appointments per the changes
Scanning in outside referrals and medical records via fax for new patient appointments
Insurance verification as needed for new patient appointments
Complex duties for this position include:
Uses independent decision making to determine what clinic and provider to schedule a patient
Ensures that appropriate testing is obtained and arranged prior to visits
Coordinates complex care scheduling with subspecialities and multidisciplinary clinics
Works with providers schedules to ensure the most optimal and appropriate placement for the patient
Assists with pulling appropriate medical records from HCA EMR for community off-site billing as needed
Assists with patient recall tracker maintenance for subspecialities and multidisciplinary clinics
Compensation Range
$17.25 - $26.39Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.
Days
EEO Employer/Disabled/Protected Veteran