Program Director

Job Scope:

• Models strong leadership through internal communication working with their peers by sharing information and resources as well as working together to effectively problem solve
• Oversees program scope of service, design, scheduling, and ongoing program development
• Monitors the quality/effectiveness of the intake flow (from inquiries to assessments to treatment admission); influences marketing decisions (internal and external)
• Responsible for physical plant oversight and management of Company resources
• Measures and tracks accountability and pulse of the program; also monitors the productivity of the track/program at the counselor level
• Ensures ongoing and accurate input of electronic data
• Monitors and ensures client satisfaction
• Monitors quality of care through reviews of service delivery and treatment outcomes
• Represents the Company on a county and regional basis through participation in coalitions, and attendance at designated committees
• Monitors program census, daily attendance, and units of service targets
• Monitors and oversees quality assurance and compliance with OASAS, OMIG, and Company requirements
• Monitors and oversee scheduling of program meetings specific to QI, UR, Case Conference, Internal Audit, Etc.
• Ensures accountability for ongoing monthly reporting
• Participates in leadership meetings, QA/QI committees/ audits to ensure effective problem solving
• Provides effective and efficient scheduling of staff to meet the needs and individual goals of staff
• Oversees and/or provides ongoing supervision consistent with the Company’s supervision policy
• Guides and develops the clinical team’s ability to engage clients in the treatment and recovery process performance evaluation and professional development
• Effectively manages personnel by interviewing, hiring, evaluating, supervising, and helping to develop the most qualified individuals to work as direct service professionals
• Ensures timecards, payroll and personnel procedures are followed
• Other tasks assigned as needed by the supervisor

Qualifications:

o Advanced degree (LMSW, LCSW, LMHC or higher preferred), with at least 3-5 years of strong program management and supervisory experience working in an OASAS funded facility is plus.

o Unwavering commitment to quality programs and data-driven program evaluation

o Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve program objectives.

o Strong networking and public relations skill with the ability to engage a wide range of stakeholders, populations, and cultures

o Action-oriented, adaptable, and innovative approach to program planning

o Ability to work effectively in collaboration with diverse groups of people