Program Director – Banking & Financial Services Transformation Engagements

. Program Leadership & Delivery Management

Lead large-scale Banking and Financial Services transformation programs across Payments, Core Banking, Forex, Treasury, and Digital Banking domains.
Own end-to-end delivery of multiple workstreams, ensuring commitments are met for scope, schedule, budget, quality, and business outcomes.
Establish effective program governance, delivery metrics, and operating models to drive execution excellence and predictability.

2. Executive Stakeholder & Client Relationship Management

Serve as the primary client-facing executive and trusted advisor for strategic banking programs.
Build strong relationships with CXOs, business leaders, technology stakeholders, and program sponsors.
Lead Steering Committee meetings, Executive Business Reviews, governance forums, and executive communications.
Drive customer satisfaction through proactive communication, transparent reporting, issue resolution, and strategic advisory support.

3. Strategic Solutioning & Transformation Advisory

Partner with customers to define transformation roadmaps aligned with business objectives and industry trends.
Drive innovation initiatives leveraging GenAI/Agentic AI, automation, cloud, and modern engineering practices.

4. Governance, Risk & Compliance Management

Establish and lead robust governance frameworks for program oversight, decision-making, and stakeholder alignment.
Proactively identify and manage risks, dependencies, escalations, and cross-functional challenges across multiple workstreams.

5. Business Outcomes, Reporting & Continuous Improvement

Drive measurable business value and successful realization of transformation objectives across engagements.
Monitor program performance through KPIs, financial metrics, delivery dashboards, and executive scorecards.
Provide concise executive reporting on program health, risks, achievements, and strategic priorities.

Qualifications & Experience

Must Have

20 25 years of overall experience in Information Technology and Technology Services.
Minimum 10+ years of experience leading large programs, portfolios, or strategic customer programs.
Proven experience delivering large-scale Banking and Financial Services transformation programs.
Strong domain expertise in one or more of the following:
- Payments
- Core Banking
- Treasury & Forex
- Lending
- Digital Banking
- Wealth Management
Demonstrated success of managing multi-million-dollar programs with multiple workstreams and distributed delivery teams.
Ability to engage effectively with CXOs, business sponsors, and senior technology leaders.
Excellent communication, negotiation, and strategic consulting skills.

Nice-to-Have

PgMP, SAFe, Agile, or similar leadership certifications.
Technical background in Software Engineering, Enterprise Architecture, Cloud Technologies, Digital Transformation.
Exposure to regulatory and compliance frameworks such as ISO 20022, PCI-DSS, ISO 27001, SWIFT, Basel, and related banking standards.
Experience with GenAI/Agentic AI driven delivery transformation and intelligent automation initiatives.

See also