Program Director - SAP Aircraft Overhaul and Component Service Maintenance

Must Have Technical/Functional Skills

• Deep expertise in SAP S/4HANA with strong functional leadership across MRO/CRO business processes in an A&D Aftermarket environment.

• Proven experience in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) with clear understanding of aerospace aftermarket service models.

• Strong knowledge of SAP S/4HANA Plant Maintenance / Enterprise Asset Management, service management, spare parts planning, repair logistics, and maintenance execution.

• Hands-on experience integrating SAP S/4HANA with IBM Maximo, including process harmonization, asset/master data alignment, work order integration, maintenance history synchronization, and interface governance.

• Deep understanding of A&D aftermarket processes, including:

o Depot repair operations

o Serialized component tracking

o Rotables and repairables management

o Warranty and service history visibility

o Spare parts fulfillment and replenishment

• Expertise in designing business processes across:

o Work order management

o Asset lifecycle management

o Maintenance planning and scheduling

o Repair execution and turnaround tracking

o Inventory and spare parts integration

• Strong integration knowledge across:

o SAP S/4HANA PM / MM / SD / EWM

o Maximo asset and maintenance processes

o Middleware / interface orchestration frameworks

• Experience leading large-scale SAP transformation programs involving multiple business units, delivery teams, and external application ecosystems.

• Strong familiarity with regulated A&D operating models, including traceability, compliance, quality controls, and export control considerations.

• Ability to define and drive KPI-based improvements in:

o Turnaround time

o Asset availability

o Maintenance productivity

o Spare parts fill rate

o Backlog reduction

o Inventory optimization

• Strong communication and executive stakeholder management skills with demonstrated ability to engage business, IT, operations, and leadership teams.

Roles & Responsibilities

Strategic Leadership

• Lead the business and functional transformation vision for SAP S/4HANA MRO/CRO capabilities integrated with Maximo in an A&D Aftermarket setting.

• Define the target operating model for maintenance, repair, component tracking, repair turnaround optimization, and service-part enabled maintenance support.

• Partner with business leadership to improve operational efficiency, asset performance, repair throughput, and aftermarket service delivery.

Solution Design

• Provide end-to-end functional leadership for the design of SAP S/4HANA MRO/CRO processes integrated with Maximo-based maintenance and asset management workflows.

• Define business processes covering:

o Maintenance planning and execution

o Depot and component repair lifecycle

o Serialized asset and component traceability

o Repairable inventory flows

o Work order integration

o Failure / inspection / service history synchronization

• Govern integration design between SAP and Maximo to ensure process consistency, clean ownership, and scalable supportability.

Program Delivery

• Lead large, cross-functional global teams across operations, supply chain, maintenance, IT, and integration workstreams.

• Drive design workshops, fit-gap analysis, solution governance, risk resolution, and milestone adherence.

• Ensure delivery predictability, quality, and business readiness across the transformation lifecycle.

• Establish strong delivery controls, functional quality gates, and business sign-off mechanisms.

Business Engagement

• Act as a trusted advisor to business and technology leadership on aftermarket service transformation, MRO/CRO modernization, and integrated enterprise asset management strategy.

• Facilitate executive design reviews, governance boards, and steering committee discussions.

• Translate business priorities into practical, scalable SAP-Maximo-enabled operating capabilities.

Value Realization

• Define and track transformation outcomes tied to:

o Faster repair turnaround

o Improved asset uptime / availability

o Reduced repair backlog

o Better spare parts support for maintenance operations

o Improved planning and maintenance execution visibility

o Reduced operational inefficiencies and system fragmentation

• Support KPI dashboards and executive reporting for value realization tracking.

Transformation & Innovation

• Drive modernization of legacy maintenance and repair processes into an integrated digital platform architecture.

• Identify opportunities for automation, workflow standardization, intelligent maintenance planning, and data-driven decision support.

• Champion process harmonization across business functions, sites, and repair networks.

Generic Managerial Skills, If any

• Strong executive leadership and enterprise transformation mindset

• Proven ability to lead large multi-disciplinary and geographically distributed teams

• Excellent stakeholder management, facilitation, negotiation, and governance skills

• Strong decision-making and issue-resolution capability in complex delivery environments

• Ability to align business and IT teams under a common transformation vision

• Experience mentoring functional leaders and building high-performing consulting teams

• Commercial awareness, delivery accountability, and strong client-facing maturity

Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.