Program Director (Social Services)

Program Director (Social Services) Schedule/Hours: Fulltime

This position is responsible for:

Plans, directs, coordinates, and monitors the day-to-day operations of a Social Service Program such as Transitional Living, Homeless Services, Emergency Services, Crisis Intervention Services; develops, implements, and evaluates program operations and services; supervises all program staff and ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; researches and prepares grant proposals and secures program funding; prepares and monitors program expenditures in compliance with program budget.

Key Responsibilities:

• Researches, develops, implements and evaluates program and client needs to identify gaps in service and effectiveness of social service programs; reviews and recommends program mix/site additions and deletions (e.g., homeless shelter programs, expansion of homeless services to address keys to unlocking the cycle of poverty – substance abuse, counseling, etc.)
• Directs all outcome measurement functions for the Command to ensure data is collected, compiled and reported within the highest level of timeliness and accuracy; reviews and monitors statistical / outcome information to identify program success and levels of performance.
• Researches and identifies new local, state and federal funding sources for the programs that comprise the Command and prepare funding, grant and contract submission for new and renewed funding sources.
• Plans, develops, implements, and evaluates Program Services strategies and their effectiveness in achieving short-range and long-range goals; communicates and coordinates with the Commanding Officer the status and accomplishment of short and long-range plans, goals and objectives for the various Program Services components including Emergency Shelter/Transient Dorm, Residential Work Program, Emergency Financial and Food Assistance Emergency Disaster Services.
• Directs the selection, training, and supervision of all staff responsible for performing the daily operational duties of the Program Services programs; instructs and trains employees in the proper methods and procedures for conducting work; monitors work for compliance with established program policies, procedures, standards and regulations; conducts performance evaluations and makes salary and hiring/firing recommendations.
• Develops and administers the departmental budget working with the finance department, and Commanding Officer; reviews budget regularly to track funding and expenditures to determine compliance with budget projections and constraints.
• Reviews, monitors, and interprets all functions of development for compliance and adherence to contracts, agreements, grants, policies and procedures; develops, implements, and monitors additional policies and procedures for these operations and ensures compliance to the same which includes any legal requirements, standards, and regulations.

Physical Requirements and Working Conditions:

• Ability to prepare and maintain reports in an accurate, complete and timely manner.
• Ability to read and interpret policies/procedures, legal documents and requirements to ensure compliance.
• Ability to administer a budget and monitor expenditures for compliance with the same.

• Ability to speak before small and large groups of people.
• Ability to travel to various locations to participate in public meetings, conferences, etc.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) frequently.
• Work requires performance of duties in front-line emergency, disaster and social services environments where exposure to communicable and infectious diseases are possible.

Employee Benefits

• Health Insurance
• Paid Time Off
• Aflac Supplemental Insurance
• 403B Plan