Program Director

Position Summary:

The Program Director for West Virginia is responsible for overseeing and optimizing operations under the guidance of the COO. This role ensures consistent execution of company standards, drives operational performance, and supports business growth throughout the region. The ideal candidate is a hands-on leader with strong organizational, leadership, and problem-solving skills.

Essential Job Functions:

• Ensure site meets company standards for quality, service, and performance
• Provides leadership for employees, including providing motivation, conveying a sense of optimism, and role modeling ethical behavior;
• Manages external relationships with local and federal government officials, foundations, non-profits, organizations, grant officers, and other stakeholders;
• Supervises and coaches staff, ensuring they have the tools needed to run successful programs;
• Ensures a positive, collaborative, and inclusive working environment;
• Participates with various community groups, representing WestCare as needed;
• Tracks revenue and expenses for the region, working closely with senior leadership and the Regional Accountant to manage budgets;
• Advocates for funding support for existing and new programs;
• Ensures all grants and contracts are properly administered, and adheres to all programmatic and financial reporting requirements;
• Makes hiring, disciplinary, and termination decisions in conjunction with the Regional HR Representative;
• Leads new business development efforts to grow programs and to meet local needs;
• Manage all aspects of the program including but not limited to the scheduling to cover 24/7 care of residential facility, oversee food service, transportation, maintenance over sight.
• Identifies compliance concerns and takes actions necessary to eliminate/minimize risks;
• Works collaboratively with the Foundation’s Research and Evaluation department;
• Supports regular agency and program evaluation, within the scope of focus, to measure effectiveness, impact, value, and sustainability;
• Requires ability to be on call to support a 24/7 residential facility.
• Works closely with the WestCare Foundation’s national departments including Finance and Accounting, HR, the Grants Division, the Office of the General Counsel, etc.;
• Assists other WestCare staff as needed to promote cooperation and portray a professional image to the community;
• Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
• Performs any other duties as assigned.