Program Logistics Manager, MOW (53594)
Schedule: Monday through Friday 7am-3pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide supervision and direction to MOW Drivers and Deliverers
- Responsible for coordinating and monitoring the daily Driver/Deliverer staffing patterns, and plans for daily coverages daily and updates MOW team accordingly
- With approval from a superior, determine whether external resources are need to ensure timely daily meal delivery to seniors
- Responsible for ensuring that vans are operational and available to meet the daily execution of the meal delivery routes; responsible for ensuring that all vehicles meet the operational guidelines and standards outlined by DFTA and Risk Management/Legal and possess the documents needed to be on the routes
- Ensure that there are systems of communication in place with the fleet to ensure the triaging of emergency situations on the routes are being handled in real time
- Responsible for ensuring that all communication systems on the route are operational and are being managed properly - mobile phones, van cameras and geo trackers
- Drive routes in emergency situations
- Coordinate maintenance for the program vehicles, including ensuring that mileage and weekly logs of fueling, oil checks, and cleaning is maintained by each Driver
- Schedule repairs or maintenance work, and coordinates with the Associate Director and the Bookkeeper to ensure budgetary capacities are considered
- Responsible for coordinating the drop off and pick up of vehicles requiring repairs
- Disburse all gas cards following policy and ensure that gas receipts and logs are being maintained to ensure that vehicles are using fuel for only MOW transportation
- Inspect cleanliness of vehicles and ensure that the fleet has the proper supplies needed for maintenance.
- Responsible for maintaining parking lots including monitoring garbage and placing garbage bags on the street as scheduled by the landlord and building super
- Oversee vehicles are being parked in designated parking spot ensuring contract compliance is maintained
- Audit routes as instructed to determine time and cost effectiveness in delivery schedule, and employee shift adherence
- Liaise with the caterer as needed to reconcile problems with meal delivery amount per route
- Assist in managing the meal expeditors at the caterer to ensure smooth and timely on boarding of meals on the routes/vans
- Work with the MOW leadership to cull all information and documents related to incidents with employees as it relates to accidents and incidents; ensure that these reports are submitted in a timely manner to Risk Management/Legal
- Assist the MOW leadership identify general areas of development for the fleet and help seek resources and schedule trainings that help meet the standards outlined by DFTA
- Responsible for creating systems that document adherence to all standards specific to vehicle maintenance in preparation for audits by the Department for the Aging
- Perform other related functions delegated or assigned by their supervisor.
COMPETENCIES
- Basic knowledge of vehicle mechanics and maintenance
- Ability to start a 7:00 a.m. work shift
- 2-5 years’ experience managing teams with various levels of seniority
- Valid driver's license and be a licensed driver for at least 2 years
- Strong attention to detail
- Proficiency in Microsoft Word and Excel for the purposes of creating reports
- Supervisory experience preferred
- Ability to read, write, and speak English
- Ability to walk distances and climb stairs
- Knowledge of area preferred and/or ability to search addresses and follow directions
EDUCATION
- Associate’s Degree or equivalent, required