Program Manager 3-LDH
Summary
Program Manager 3 with the Louisiana Department of Health (Office of Public Health) in Baton Rouge, overseeing day-to-day operations of the state's parish health unit system across 64 sites — standardizing clinic workflows, driving performance and staffing efficiency, and managing contracts, grants, and policy compliance.
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
This position is responsible for managing end-to-end operational performance of Louisiana’s sole Parish Health Unit system, with 64 locations statewide, ensuring efficient, high-quality, and financially sustainable service delivery. This role translates strategic direction from LDH and OPH’s leadership into standardized, high-performing clinic operations, with direct accountability for access, throughput, workforce optimization, patient experience, and revenue cycle execution.
This role serves as the primary operational leader of the clinic system, overseeing regional operations infrastructure, driving performance management, and ensuring consistent execution across all sites.
Minimum Qualifications
- Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
A bachelor’s degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Direct and oversee operations across parish health units to ensure consistent, efficient, and patient-centered service delivery.
- Implement standardized operational models to optimize patient flow, access, scheduling, visit volume, and staffing efficiency.
- Establish and enforce system-wide clinical workflows, standard operating procedures (SOPs), and performance expectations.
- Support and implement LDH and OPH strategic priorities, including WIC initiatives, through effective planning and project management.
- Execute strategic initiatives established by OPH and bureau leadership, including service expansion, consolidation, new care delivery models, and external partnerships.
- Lead the operational implementation and expansion of new programs from pilot phases through full-scale delivery.
- Develop and submit grant proposals to support program growth, funding, and long-term sustainability.
- Oversee contracts and Memoranda of Understanding (MOUs), ensuring compliance with deliverables, timelines, and fiscal requirements.
- Approve invoices, monitor contractor performance, and ensure accountability for contractual obligations.
- Monitor and analyze legislation, lead policy and procedure revisions to ensure regulatory compliance, and participate in emergency preparedness and response activities while maintaining required LDH, FEMA, and other readiness standards.
Position-Specific Details:Location: Office of Public Health / Center for Community and Preventative Health / East Baton Rouge Parish
Appointment Type: This position may be filled as a Probationary appointment
Cost Center: 3262107600
Position Number(s): 50698243
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE.
Contact Information:
Paul Tran
Paul.Tran3@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.