Program Manager , Amazon Global Logistics
Summary
Program Manager on Amazon Global Logistics' Cross Border Carrier Management team in Shenzhen, designing optimized ground/air export shipping processes that clear customs and reach last-mile delivery. Day to day involves detailed data analysis, tracking performance against daily goals, and influencing cross-functional teams to drive continuous process improvement.
The AGL team is looking for a strong candidate for the role of Program Manager- Cross Border Carrier Management. In this role the successful candidate will understand Amazons Fulfillment Network and will develop optimized processes to handle exports shipments to connected countries via ground/air shipping options. They will develop a process path to enable a cost effective fast delivery service to our customers in neighboring countries clearing Customs and delivering through the last mile. The successful candidate will thrive off waking up daily and determining how well we performed to our goals, and how we satisfied our customers today. Knowledge of transportation operations across LTL, FTL, customs and last mile is a key strength for the ideal candidate. Functional knowledge of data an analysis tools, standard deviation fundamentals and graphical data presentation models to highlight wins and misses will be integral to this role. A successful candidate will be able to show proven results in developing action plans as well as improvements implemented as a result of those plans. Additionally a successful candidate will be able to display strength influencing cross functional teams to take action on the data, as well as developing action items to improve results over the short and long term.