Help People Heal

Program Manager – Street Outreach Services

Resources for Human Development (RHD)
Philadelphia, PA
Full-Time
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking a compassionate and experienced leader who is looking for more than a paycheck. We're looking for someone who wants to make a difference, build a rewarding career, and become part of a team committed to helping individuals experiencing homelessness achieve stability and success.

Whether you're bringing years of leadership experience or seeking the next step in your career, we provide the support, resources, and opportunities needed to help you thrive while making a lasting impact in your community.

About Resources for Human Development (RHD)

For more than 50 years, Resources for Human Development (RHD) has been dedicated to improving lives through high-quality services and support. Through partnerships with community organizations, healthcare providers, and government agencies, we deliver services that empower individuals facing behavioral health, housing, and other life challenges.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay® – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Professional Development Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Ongoing Training and Education
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Help Individuals Experiencing Homelessness
• Support Housing Stability and Community Integration
• Build Meaningful Community Partnerships
• Strengthen Communities
• Join a Mission-Driven Organization

What You'll Do

As a Program Manager – Street Outreach Services, you will:

• Provide leadership, coaching, supervision, and support to Street Outreach staff.
• Oversee day-to-day program operations and ensure services are delivered in accordance with program requirements and funding guidelines.
• Coordinate services between Community Connections, Street Outreach teams, and community partners.
• Support staff in addressing complex client situations, housing barriers, and crisis intervention needs.
• Participate in outreach efforts and direct client engagement as needed.
• Manage staff schedules, coverage, recruitment, onboarding, and professional development.
• Ensure accurate documentation, compliance, quality assurance, and program reporting.
• Monitor program expenditures, maintain facilities and vehicles, and support continuous improvement initiatives.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Dependable
✔ Team-Oriented
✔ Professional
✔ Service-Focused
✔ Organized
✔ Solution-Oriented
✔ Committed to Helping Others

Qualifications

Required

• Bachelor's Degree in Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Counseling, Nursing, Technology, Education, or a related human services field.
• Minimum of 2 years of supervisory experience.
• Minimum of 5 years of experienceworking with adults who have:
  • Intellectual and Developmental Disabilities (IDD)
  • Behavioral Health diagnoses
  • Substance Use Recovery needs
• Strong leadership, organizational, and problem-solving skills.
• Valid driver's license with a clean driving record for the past three years.
• Proficiency with electronic documentation systems, email, internet-based applications, and timekeeping systems.
• Ability to successfully complete all required employment screenings, including FBI clearance when applicable.

Preferred

• Experience serving individuals experiencing homelessness.
• Expertise in Competitive Integrated Employment.
• Experience with Self-Employment, Artisan, or Maker Enterprises.
• Knowledge of Urban Agriculture Entrepreneurship.
• Experience with community-based human services programs.
• Knowledge of trauma-informed and person-centered service delivery.

Schedule

• Full-Time
• Primarily weekday schedule with flexibility based on program needs
• Participation in outreach activities and community engagement events
• Availability to respond to program and client needs as required
• Occasional after-hours responsibilities may be required

Physical Requirements

• Ability to travel throughout the community and program service areas.
• Ability to stand, walk, bend, and engage in field-based outreach activities.
• Ability to safely operate a motor vehicle.
• Ability to participate in community outreach and client engagement activities.
• Ability to perform essential job functions with or without reasonable accommodation.

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you're looking for meaningful work where your leadership, compassion, and dedication can make a real difference for individuals experiencing homelessness, we encourage you to apply today.

Join our team and help people find pathways to housing, stability, and hope.

About Our Organization

Resources for Human Development (RHD) is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.