Program Manager

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected—on the battlefield, on the border, and in our backyards.

Position Overview

We are seeking a Senior Program Manager to lead the customer’s operations as the on-site ANG site lead and Alternate Contract Manager for Chartis Federal's National Guard Bureau (NGB) Staff Action Support Services contract. This role owns ETMS2 workflow management, governance support, business process improvement, and training oversight for the mission.

The ideal candidate brings demonstrated leadership of executive staff operations and workflow management programs, along with the judgment and authority to step into the Contract Manager role when needed.

This position is contingent upon contract award.

Responsibilities

· Serve as Alternate Contract Manager and site lead, providing leadership continuity and full contract authority in the Contract Manager's absence.

· Lead ExecSec/SACO ETMS2 tasking operations, governance meeting support, and workflow manager coordination across the organization.

· Review and verify regulatory and organizational procedures within the ETMS2 Business Rules; lead working groups and draft portions of the Business Rules document.

· Develop and maintain business process improvements, training curricula, and business rules for staffing operations.

· Review official Action Officer (AO) training slides for grammar and formatting; construct Executive Level Writing training materials and deliver oral presentations at Training events.

· Facilitate monthly workflow manager synchronization meetings and provide guidance on system improvements and business processes.

· Oversee SharePoint workflow administration and executive task management activities supporting leadership and mission execution.