Program Manager
Summary
Program Manager advising executive leadership on mission/administrative programs, managing budgets, staff, contracts, and stakeholder coordination at USCIS.
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Program Manager, you will serve as an expert analyst or advisor to executive management on critical mission or administrative programs. Apply a broad range of management, analytical, and support principles related to budgeting, performance measurement, planning, controls, and quality assurance.
Supervises staff performing program, administrative, analytical, operational, and mission-support functions, including assigning work, setting priorities, evaluating performance, identifying training needs, and resolving employee issues.
Manages budgets, workloads, contracts, and operational resources to meet program priorities using staff, funding, and contractor support.
Advises senior leadership on major mission and administrative programs with national impact, recommending goals, milestones, policies, performance measures, and operational improvements.
Improves business processes by removing production barriers and developing solutions that enhance efficiency, quality, productivity, and mission outcomes.
Coordinates with internal and external stakeholders, including headquarters, field offices, agencies, contractors, private industry, and other partners, to support program activities, communicate changes, and resolve complex issues.
Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.