high radius

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Program Manager (Cloud Engineering)

Summary

Leads cloud-based software delivery programs for a SaaS provider, aligning engineering teams with business goals using Agile practices and cloud infrastructure expertise.

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide. Trusted by prestigious organisations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimises order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.
With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experienced a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate, diverse individuals to join us on this exciting path to becoming a publicly traded company and to help shape our promising future.

Job Summary

We are looking for a Program Manager – Cloud Engineering to lead complex, cross-functional programs from strategy through execution. This role sits at the intersection of technical delivery and business alignment — driving program roadmaps, managing stakeholder relationships, and ensuring engineering teams deliver scalable, high-quality outcomes on time. The ideal candidate combines strong program management fundamentals with hands-on technical fluency in cloud infrastructure, DevOps practices, and database architecture.

Key Responsibilities

  • Define and align long-term program roadmaps with business goals, tracking KPIs for program health and ROI
  • Own end-to-end delivery of complex, cross-functional programs — on time, in scope, and high quality
  • Drive delivery using Agile/Scrum/Kanban/SAFe frameworks, monitoring velocity and resolving blockers proactively
  • Serve as the key liaison between engineering teams and business stakeholders, translating technical updates for leadership
  • Manage senior stakeholders and steering committee communications, building consensus across matrixed teams
  • Evaluate architecture proposals and guide engineering teams toward scalable, well-timed solutions
  • Engage in technical discussions on system design, API integrations, and SDLC best practices
  • Standardize workflows, SLAs, and runbooks to ensure high system availability
  • Own resource allocation, capacity planning, and budget management
  • Lead RCA and incident post-mortems to prevent recurring operational issues
  • Proactively manage cross-team dependencies and risk mitigation, escalating critical issues with clear recommendations
  • Drive process improvement (Lean/Six Sigma) and tooling automation (Jira, Confluence, CI/CD) to boost delivery efficiency

Skill & Experience Needed

  • 10+ years of overall experience in program/delivery management
  • Strong program/delivery management experience with Agile, Scrum, Kanban, or SAFe frameworks
  • Proven stakeholder management and executive communication skills
  • Technical fluency in system design, API integrations, and SDLC
  • Working knowledge of cloud platforms (AWS/Azure/GCP), containerization (Docker, Kubernetes), and deployment architectures
  • Understanding of database concepts — SQL vs. NoSQL, replication, sharding, caching strategies
  • Experience with incident management, RCA, and operational excellence practices
  • Familiarity with process improvement methodologies (Lean, Six Sigma) and tooling (Jira, Confluence)
  • Strong risk management and dependency-tracking capabilities

What You’ll Get

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