Program Manager
Summary
Program Manager at digital agency CourtAvenue in Minneapolis: owns day-to-day delivery of projects within a program — managing budgets, resources, timelines, risks, and client communication from kickoff through deployment — while leading and mentoring a team of project managers. Requires agile/Scrum experience and prior agency background.
Responsibilities
- Own the day-to-day management of projects from initiation through implementation and deployment
- Ensure controls are followed, with the highest quality deliverables and milestones met
- Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
- Develop contracts and design innovative delivery teams to best meet and exceed program objectives
- Evaluate and improve delivery practices and methodology
- Lead, inspire and grow a group of project managers/producers to foster a highly innovative, effective, and successful team
- Collaborate with the Account Management team to provide strategic delivery insight for client roadmaps and briefings
- Create integrated timelines across agency and client stakeholder teams
- Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
- Ensure a collaborative ‘one team’ approach of both client and agency
- Contribute to new business and pitch initiatives to secure a pipeline of work for the broader initiative
- Serve as the main client interface on projects
- Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
- Communicate succinctly within a wide range of positions, personalities, and roles, internally and externally
Requirements
- 4-7+ years of analyst, project management, program management, technical, and/or business experience
- Understanding of agile software development methodologies, specifically Scrum
- Agency experience is required
- Experience in running or working with agile teams
- Significant experience leading, mentoring, and inspiring teams towards excellence and success
- Demonstrable ability to operate under tight deadlines
- Able to understand, balance, and manage the interplay between people, processes and systems
- Excellence in organization and management; conscientious, and skilled at solving issues at all project levels while supporting colleagues and clients
- Excellent written and verbal communication skills
Work Environment
Our organization follows a structured-hybrid work model, where employees work in an office environment on Tuesdays and Thursdays, and remotely on Mondays, Wednesdays and Fridays.
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Candidates for this position will ideally be located near our offices located in:
- Chicago, IL
- Cincinnati, OH
- Minneapolis, MN
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Candidates located in San Diego or Los Angeles, CA as well as Dallas, TX, Austin, TX or Bentonville, AR will also be considered.
CourtAvenue, INC. is an Equal Opportunity Employer. CourtAvenue recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.
CourtAvenue, INC. participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.
Skills
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Basics
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