Program Manager, Credentialing Services

Symmetry has roughly 200 credentialing files moving at any time. Each one is its own project with three tracks that run on different clocks: Client’s Central Verification Service, medical group billing credentials, and facility privileges through Credentials Committee, MEC, and Board. A provider cannot start until all three close. When a file stalls, a start date slips, a room goes uncovered and revenue is lost. Symmetry does not credential providers. Our clients and associated medical groups do. Our job is to move every file through their processes faster and more predictably than they would move on their own. That takes a program manager who owns the credentialing program end to end: designs the process, runs it, works files directly, and keeps everyone informed proactively.

WHAT YOU WILL DO:

• Own the portfolio
• Drive every file to done
• Communicate so no one has to chase you
• Build the program