Program Manager

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Trade Transformation Office (TTO), Client Services Division, located in Washington, DC or Ashburn, VA and New York, NY. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

In this position, you will serve as second line supervisor for client representatives that serve as the escalation point for complex system problems that the client is not able to resolve. You will support senior leadership by planning, evaluating, integrating, and coordinating initiatives within Office of Trade (OT). This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10) Typical duties include: Collaborating with CBP, partner government agencies, and the trade community to implement the most effective software solutions; Directing Office of Trade program staff and ensuring actions are consistent with overall Office of Trade direction; Representing CBP at industry conferences, local port association meetings, and other public forums on international trade and customs automated systems and developing and presenting updates on new and existing trade systems functionality to a variety of stakeholders. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Financial Disclosure is required. Bargaining Unit: This position is not covered under the bargaining unit.