Program Manager | Huntsville, AL | On-Site | Contingent

Position Overview

Ares Enterprise, LLC is seeking an experienced Program Manager (PM) to lead a large-scale U.S. Army Information Management and enterprise IT services program in Huntsville, Alabama.

The program supports approximately 3,500 internal and external users across Army and Joint organizations and other mission partners. The technical environment encompasses enterprise IT operations, classified and unclassified networks, cybersecurity and Risk Management Framework (RMF), systems and network administration, software development, Model-Based Systems Engineering (MBSE), service desk operations, IT asset management, and digital modernization.

The Program Manager will serve as the primary leader responsible for successful contract execution and will provide overall management, technical coordination, workforce leadership, customer engagement, quality oversight, risk management, and performance accountability across a multidisciplinary team.

The ideal candidate has successfully managed a large DoD or Army enterprise IT services contract involving multiple technical workstreams, key personnel, subcontractors, geographically or functionally distributed teams, and performance-based service requirements.

Key Responsibilities

• Provide overall leadership and accountability for contract execution, including cost, schedule, performance, quality, staffing, deliverables, and customer satisfaction.
• Serve as the primary management interface between Ares Enterprise, teammates/subcontractors, and Government program leadership.
• Lead and coordinate multidisciplinary teams supporting enterprise IT operations, cybersecurity, networking, systems administration, service desk, software development, MBSE, engineering, and asset management.
• Establish program governance, operating rhythms, performance metrics, escalation procedures, and management controls.
• Ensure contract requirements, Service Level Agreements (SLAs), performance standards, deliverables, and reporting requirements are achieved.
• Manage program schedules, milestones, dependencies, risks, issues, and corrective actions.
• Maintain appropriate staffing levels and oversee recruiting, onboarding, retention, succession planning, and personnel performance.
• Provide leadership and direction to technical leads and Key Personnel, including the Enterprise Architect, Server Lead, Network Lead, Service Desk Lead, Development Lead, Cybersecurity Lead, and Asset Management Lead.
• Coordinate subcontractor performance, workshare, staffing, deliverables, and contractual responsibilities.
• Conduct regular program reviews and provide clear performance reporting to Government and corporate leadership.
• Identify emerging technical, staffing, security, schedule, and operational risks and implement mitigation strategies before they impact mission performance.
• Drive continuous process improvement, automation, standardization, knowledge management, and measurable improvements in service delivery.
• Coordinate transition-in activities and maintain continuity of operations throughout contract performance.
• Ensure program activities comply with applicable Army, DoD, cybersecurity, information assurance, quality, and contractual requirements.
• Promote strong communication and collaboration among Government stakeholders, technical teams, corporate leadership, and teaming partners.
• Support modernization initiatives while maintaining the availability, security, and reliability of mission-critical legacy and enterprise systems.
• Foster a performance-oriented culture focused on mission success, accountability, responsiveness, technical excellence, and customer service.