Program Manager I (Corrections Accreditation)

Salary\: $60,502 - $90,766

Position Grade\: 213M

Department\: City Justice Center

Job Type\: Full-Time (Permanent)

Examination Number\: EX1746

Location\: Downtown - St. Louis, MO

The Correctional Accreditation Manager is responsible for planning, implementing, and monitoring the agency's compliance with applicable American Correctional Association (ACA) Standards, accreditation requirements, the Missouri Sunshine Law (Chapter 610, RSMo.), records retention requirements, and other applicable federal, state, and local laws, regulations, and agency policies. This position oversees accreditation activities, policy development, audits, records management, quality assurance, and continuous improvement initiatives to promote safe, secure, transparent, and professionally managed correctional operations.

Essential Functions and Responsibilities\:

● Serve as the agency's primary coordinator for ACA accreditation, standards compliance, and continuous quality improvement initiatives.

● Oversee compliance with applicable ACA standards by conducting ongoing reviews of policies, procedures, facility operations, and documentation to ensure accreditation readiness.

● Coordinate and manage all phases of the ACA accreditation process, including self-assessments, internal audits, mock audits, compliance documentation, corrective action plans, and accreditation reviews.

● Develop, review, revise, and implement policies and procedures to ensure compliance with ACA standards, the Missouri Sunshine Law (Chapter 610, RSMo.), records retention requirements, and other applicable federal, state, and local laws and regulations.

● Monitor changes to ACA standards, legal requirements, and correctional best practices, recommending operational and policy improvements as necessary.

● Coordinate with agency leadership, legal counsel, and designated records custodians to ensure compliance with the Missouri Sunshine Law by supporting the maintenance, retention, and lawful disclosure of public records while safeguarding confidential, security-sensitive, investigative, personnel, and otherwise exempt information.

● Maintain accreditation records, audit documentation, compliance reports, and official agency records in accordance with ACA requirements, Missouri records retention schedules, and agency policies.

● Prepare reports, statistical analyses, and compliance documentation for executive leadership, accrediting bodies, regulatory agencies, and other authorized stakeholders

● Develop and deliver training programs on ACA standards, accreditation requirements, policy compliance, records management, and Missouri Sunshine Law responsibilities for staff and supervisors.

● Conduct inspections, audits, and quality assurance reviews to identify compliance deficiencies and implement corrective action plans.

● May serve as the primary liaison with ACA auditors, regulatory agencies, and external stakeholders during accreditation reviews and compliance inspections.

● Provide technical assistance and guidance to facility administrators and department managers regarding accreditation standards, policy interpretation, records management, and legal compliance requirements.

● Promote a culture of accountability, transparency, continuous improvement, and professional excellence throughout the organization.

● May serve as the Division’s Custodian of Records.

● Performs other duties as assigned.

Knowledge, Skills and Abilities\:

● Data Utilization\: Requires the ability to perform mid-level data analysis including the ability to audit, deduce, assess, conclude and appraise. Requires discretion in determining and referencing such established criteria to define consequences and develop alternatives.

● Human Interaction\: Requires the ability to provide first line supervision. Ability to persuade, convince, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.

● Equipment, Machinery, Tools and Materials Use\: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as a personal computer, fax machine, calculator and/or materials used in performing essential functions.

● Verbal Aptitude\: Requires the ability to utilize a variety of advisory data and information such as invoices policy manuals, budget updates, performance appraisals, guidelines and non-routine correspondence.

● Mathematical Aptitude\: Requires the ability to perform addition, subtraction, multiplication and division; calculate percentages, and decimals.

● Functional Reasoning\: Requires the ability to apply principles of influence systems such as supervision, managing, leading, teaching, directing, planning, coordinating and controlling. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.

● Situational Reasoning\: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.

● Environmental Factors\: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.

● Physical Requirements\: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five (5) to ten (10) pounds, such as carrying materials to a community meeting. Tasks may involve extended periods of time at a keyboard or workstation.

● Sensory Requirements\: Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks, such as observing activities of subordinate staff.