Program Manager II

SUMMARY

Responsible for program leadership, execution, and customer coordination for assigned programs. Manage individual programs of moderate size and complexity involving significant Company resources and customer commitments within approved budget, schedule, quality, and contractual requirements.

Collaborate with cross-functional internal teams and external customers to deliver program results responsive to customer requirements and Company objectives. Plan, organize, and control assigned program activities from contract award and Statement of Work through execution, delivery, and closeout.

DUTIES AND RESPONSIBILITIES include the following.

• Manage assigned program(s) from Statement of Work through execution, delivery, and closeout.

• Develop and maintain program plans, schedules, milestones, budgets, risks, and deliverables.

• Monitor program performance and resolve variances in quality, schedule, cost, and customer commitments.

• Lead recurring cross-functional program meetings and drive accountability for assigned actions and milestones.

• Coordinate Engineering, Operations, Supply Chain, Quality, Finance, Contracts, Aftermarket, and other functional organizations required for successful program execution.

• Apply formal program-management methodologies and tools including MS Project, Gantt charts, critical paths, risk registers, Rolling Action Item Lists (RAILs), and financial reporting.

• Identify program risks and opportunities and develop appropriate mitigation and recovery plans.

• Monitor program financial performance, including budget, forecast, EAC, margin, and cost performance in coordination with Finance.

• Communicate program status, risks, issues, financial performance, and recovery plans to management.

• Serve as a primary interface with assigned customers regarding program status, schedule, deliverables, and issues.

• Review contractual requirements, Statements of Work, milestones, and customer commitments in coordination with Contracts.

• Support proposal development, pricing, contract changes, and new-business activities as required.

• Escalate significant cost, schedule, technical, contractual, or customer risks to senior management.

• Drive issues to resolution across functional organizations, including organizations outside the Program Manager's direct authority.

• Participate in program closeout, After Action Reviews, and lessons learned.

SUPERVISORY RESPONSIBILITIES

• No direct supervisory responsibilities required.

• Provides functional leadership to Integrated Product Teams and cross-functional program teams.

• May coach or support less experienced project/program-management personnel but does not normally lead other Program Managers.